MAIN PHONE (Call, Text, Voicemail): 1-647-503-GOOD (4663) 

MAIN EMAIL: [email protected] 

Jenny Hong
Manager of Operations and Admin
[email protected]

Lindsay Van Dekerkhove, MSW, RSW 
Manager of Care Support Services
[email protected]

Aska Aly
Marketing and Community Manager
[email protected] 

Char San Pedro
Executive Director and Founder
[email protected] 

Mecca Ongy 
Community Worker and Program Coordinator
[email protected]

Arezoo Najibzadeh
Program Manager, Change Make-Her Program 
[email protected] 

Rochelle Ford-Wilson 
Program Mentor and Facilitator, Change Make-Her Program 
[email protected]

Tenika Bennett
Board Member, Director
[email protected] 

Shreya Patel
Board Member, Director 
[email protected] 

Marsha Roc
Program Mentor and Facilitator, Change Make-Her Program (On temporary leave) 
[email protected] 

For general inquiries, use the contact form below and we will be in touch. We are a small team, and it may take some time to get back to you. We appreciate your patience as we currently work remotely and have varying schedules. Community care is an important practice for us—and we encourage folks to do the same. 

Please be aware that we are NOT a drop-in centre, crisis line, treatment facility, or emergency shelter. We have adapted the way we are providing essential support services to community members through virtual/remote (telephone, web-based) and select in-person programming. If you need immediate assistance, visit our Resources page for emergency hotlines or go directly to the nearest hospital with an emergency department.

How To Report Wrongdoing or Submit a Complaint or Compliment: Please download the general complaints policy (opens in new window) and follow the steps accordingly.