We offer a range of supports and programs for women and gender-diverse people from communities facing systemic barriers to equity. Our offerings include advocacy, peer support, skill-building, and low-barrier services designed to help individuals and communities move forward. Our programs centre the rights, access, and lived experiences of women and gender-diverse people, with a focus on inclusion, safety, and choice.

We are intentional about the language we use. On our website and in our program materials, we use terms like “women*” or “women and gender-diverse people*” as inclusive umbrella terms. These words are meant to encompass a wide range of identities, including but not limited to: Two-Spirit, gender non-conforming, genderqueer, trans, cis, femmes, non-binary individuals, gender-diverse people, and people of marginalized genders who identify with the term.

We understand that gender is not homogenous, fixed, or defined by biology. When brevity is necessary, we may use these broader terms to refer to the communities prioritized in our work—but always with care and the intention to be as inclusive as possible.

We also use the terms “marginalization” or “marginalized” to refer to the systemic inequities faced by individuals and groups due to social, cultural, economic, and political power imbalances. We recognize that marginalization is intersectional, meaning people can experience multiple and overlapping forms of oppression based on their identities and lived experiences.

Intentionally using language is one of the ways we aim to reflect the communities we serve, and we remain open to learning and evolving as language shifts over time.

We are committed to creating accessible, inclusive, and welcoming environments for all team and community members. Across all areas of our work, we aim to reduce barriers and provide reasonable accommodations or adjustments as needed to ensure meaningful participation.

Closed captioning is available for all online programs, meetings, and internal and external webinars. We also offer technical assistance and tailored support to meet specific access needs—including for community members who identify as neurodiverse—so that everyone can engage in ways that feel safe, supported, and affirming.

Our accessibility efforts are ongoing. We continuously assess and improve the physical, virtual, and learning accessibility of our programs through community feedback, reflective practice, consultative partnerships, and shared learning. We proudly uphold the standards of the Accessibility for Ontarians with Disabilities Act (AODA) and align our efforts with guidance from the Ontario Human Rights Commission wherever possible. Our Accessibility Policy can be found here. 

If you are accessing our services or participating in our programs, we encourage you to let us know how we can better support your access needs. Your feedback helps us grow and do better—together.

We aim to make accessing our programs and services as welcoming, respectful, and low-barrier as possible.

If you're new to our programs, the first step is completing a confidential intake or sign-up form—specific to each service. You can find instructions for starting the intake process directly on each program’s webpage or by reaching out to our team for support.

We collect only the information needed to provide you with safe, affirming, and appropriate support—such as your name, gender, country, and date of birth. We do not collect biometric data or information from minors. All personal information is handled with care, stored securely, and shared only with essential team members in accordance with our privacy policy. You may request to update or delete your information at any time.

To foster a safer and more inclusive experience, each of our programs has its own participation guidelines or code of conduct. By engaging with our services, you agree to uphold these values. We reserve the right to revise these guidelines as needed to protect our community.

We recognize that formal processes can sometimes be a barrier. That’s why we’re committed to reducing repeated intake requirements, expanding eligibility, and offering alternative verification methods—including video or verbal options—when needed. We do our best to meet community members where they are.

All services are confidential, within the limits of the law. Outside of a closed program, no one will know you’ve accessed support unless you choose to tell them or give us your consent.

If you have questions or need assistance with intake, accommodations, or access, we’re here—just contact us at [email protected] or 647-503-4663. 

Each program page includes clear steps to help you get started. You may be asked to:

• Complete a short intake or sign-up form depending on the program requested. 

• Contact our team to schedule a conversation.

• Join an info session to learn more about the program.

• Join an intake call so our team can learn more about your needs and goals. 

Need support getting started? Contact our main lines: [email protected] or call us at 647-503-4663. 

When and how do programs run?
Programs are offered in online, in-person, and hybrid formats. Each program listing shares:

• Session format (Zoom, in-person, etc.)

• Upcoming start dates or registration periods

• Expected time commitment (e.g., weekly sessions, drop-ins)

Please check individual program pages for specific details or reach out to us if you need flexibility or clarity.

When processing and handling information for a program or service, we uphold consent and adhere to applicable laws and regulations

We aim to uphold the right to free, prior, and informed consent of Indigenous Peoples in Canada accessing our programs and services and when we take actions which impact them and their rights, including their lands, territories and resources.

At GOOD TO BE GOOD, we are committed to protecting the privacy and confidentiality of everyone who engages with our programs and services—whether online or in person.

All of our online programs, workshops, peer support groups, and community sessions are delivered via Zoom, a secure video conferencing platform. We take every precaution to ensure these virtual spaces are safe, respectful, and accessible. Zoom is compliant with relevant federal and provincial privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), PHIPA (Personal Health Information Protection Act), and HIPAA (Health Insurance Portability and Accountability Act) where applicable.

Any information shared during sessions is kept confidential within the limits of the law. Our team is trained in trauma-informed and privacy-respecting practices to ensure that your participation is treated with the dignity, care, and discretion it deserves.

If you have any questions about your privacy, participation options, or how we handle data during virtual programming, we encourage you to reach out to [email protected]. 

Your safety and privacy matter.
All of our programs are confidential, within the limits of the law. We never share your information without your consent.

We also have community agreements and participation guidelines in place to ensure that everyone is treated with care and respect.

We respect your privacy and are committed to protecting your personal information.

When you visit our website, you can browse freely without being asked to share personal or health information. In cases where we do need to collect information—such as when you apply for a program or service—we only ask for what’s absolutely necessary.

Any time we collect personal information through our website, you’ll see a clear privacy notice explaining why the information is needed and who to contact if you have questions. We follow all applicable privacy laws and take steps to ensure your information is secure and used responsibly.

If you have any concerns about your privacy while using our website, please feel free to reach out to us.

View our Web Privacy Policy here. 

Your safety and security are a top priority at GOOD TO BE GOOD. We take your trust seriously and are committed to protecting our community from misinformation, scams, and unauthorized contact.

Our team will only communicate with you through verified channels—such as our official email addresses (ending in @goodtobegood.ca), our website, phone line, and trusted partner platforms. You may also hear from us through our verified social media accounts.

If you ever receive a suspicious message, email, text, phone call, or social media request claiming to be from GOOD TO BE GOOD, and you're unsure of its legitimacy, do not respond or click any links. Instead, contact us directly at [email protected] to confirm.

To help keep your information secure:

• Always verify the identity of the sender before sharing personal details.

• Refer to our website for a current list of staff and contact information.

• Hover over links before clicking to preview the destination.

• Avoid opening attachments or links from unknown or unsolicited emails, texts, or social media accounts.

When in doubt, reach out—we’re here to help ensure your interaction with us is safe and trusted.

View our Web Privacy Policy here. 

If you have ideas or suggestions for our programs and services, or feedback on your experience with any components of the organization or this website, email [email protected] or call 647-503-4663.

Alternatively you can fill out our General Participant Feedback Form by clicking here. We welcome your comments, concerns, and suggestions to improve our programs and services for our women communities. 

To submit a formal complaint or compliment, download the General Complaints Policy (opens in new window) and follow the steps accordingly.