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RESOURCES

If you need immediate support or are in crisis, please visit any of the resource links below. 

Our team can also connect you with local, provincial, and federal resources should they suit your needs.

Provides emotional support, crisis intervention and suicide prevention, intervention & postvention in English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu, Monday to Friday from 10:00 am to 10:00 pm EST.  For at-risk and vulnerable individuals in Peel Region.

Phone: 905-459-7777

Provides peer support by trans people for trans and questioning callers. Crisis and other supports and resources are provided in both English and Spanish from 10:00 am to 4:00 am EST.

Phone: 1-877-330-6366

Provides peer support by and for 2SLGBTQ+ people 29 and under across Ontario. Trained peer support volunteers with a diversity of 2SLGBTQ+ identities provide a range of supports, including questioning gender identity/sexual orientation; coming out; mental health; relationships; social isolation; and referrals to further support. Phone, text and chat are available from Sunday to Friday, 4:00 pm to 9:30 pm EST. This is not a crisis line. Those in immediate crisis will be referred to their local distress centre, Kids Help Phone or Trans Lifeline.

Please note that the phone line is currently unavailable, but text and chat support remains available. Check youthline.ca for updates.

Text: 647-694-4275, Chat: youthline.ca, Phone: 1-800-268-9688

An international hotline that provides youth and particularly Muslim youth with the tools needed to address a range of issues including mental health, drugs and alcohol, bullying, religion, marriage and divorce, domestic issues, pornography, and career or work-related issues. Peer-counsellors provide immediate, anonymous, and confidential support over the phone from 12:00 pm to 9:00 pm, 7 days a week and text support from 12:00 pm to 9:00 pm, Monday to Friday.

Phone: 1-866-627-3342 (NASEEHA), Text: 1 (866) 627-3342 (NASEEHA) 

This multicultural youth helpline and service serves all youth and specifically responds to the needs of Black youth.  Contact with the helpline results in a professional, culturally relevant assessment aimed at identifying the root causes of problems and informing the next steps. The helpline can be accessed by youth, families, schools and other stakeholders. Service is provided in English. French and other languages are available upon request. Other languages are available upon request. This is not a crisis line.  The helpline is open from 9:00 am to 10:00 pm, 7 days a week. Clients can also submit service requests 24 hours a day using the contact us form on the website blackyouth.ca.

Toronto phone: 416-285-9944, National phone: 1-833-294-8650, Email: [email protected]

The helpline provides information about home care and community care and offers over-the-phone supportive counselling, de-escalation, and safety planning to seniors in emotional distress or crisis from 9:00 am to 8:00 pm Monday to Friday and 10:00 am to 6:00 pm on weekends. The helpline can connect callers to Woodgreen’s mobile crisis intervention and outreach service for adults 65+ with dementia, addictions or mental illness who need temporary, short-term support.

The mobile service is staffed by crisis workers who can provide in-person assessment, crisis counselling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support and referrals to other services. The mobile crisis team is available 365 days a year from 9:00 am – 5:00 pm.

Phone: 416-217-2077

Provides support and resources for Indigenous women, by Indigenous women, across Ontario, 24 hours a day, 7 days a week.  Services are grounded in Indigenous culture, wisdom and tradition and are available in Oji-Cree, Ojibway, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree and English and French

Phone: 1-855-554-HEAL (4325), Text: 1-855-554-HEAL (4325), Chat: talk4healing.com

This national service provides support to former Residential School students in crisis 24 hours a day, 7 days a week. Support is provided by trained crisis counsellors, many of whom are Indigenous.

Phone: 1-866-925-4419

Provides private and confidential crisis intervention and support services 24 hours a day, 7 days a week to anyone who has been raped, sexually assaulted or experienced physical, sexual, emotional, psychological, ritual or financial abuse; anyone who has had unwanted sexual touching; incest survivors; survivors of childhood and adult sexual assault and family and/or friends. Referrals can be made to other services.

Phone: 416-597-8808

Provides anonymous and confidential crisis counselling, safety planning, emotional support, information and referrals 24 hours a day, 7 days a week for all women in Ontario who have experienced any form of abuse. Services are also available at all times for women who are deaf, deaf-blind and hard of hearing.

Phone: 1-866-863-0511, TTY: 1-866-863-7868

The Victim Crisis Response Program provides immediate on-scene crisis response, intervention, and prevention services to victims, survivors, family members and witnesses of crime and sudden tragedies 24 hours a day, 7 days a week. Also provides follow-up referrals to a wide range of programs, services and counselling. The Crisis Response team pairs a Crisis Counsellor with expertise in trauma management and crisis intervention with a trained volunteer. The Crisis Response Program is reflective of the diverse communities in Toronto and provides services in over 35 languages. Please note that some of these services have been modified during COVID-19.

Phone: 416-808-7066

Talk to or text a counsellor. For support at any time of day, children and youth can call 1-800-668-6868 or text CONNECT to 686868 to contact Kids Help Phone. Kids Help Phone can also help you find public resources, services and support for children and youth based on your Location.

A 24/7 service that offers confidential support, referrals, and professional counselling through phone and text.

Step by step information about legal problems.

stepstojustice.ca

Receive information on how to apply for legal aid for court.

legalaid.on.ca Phone: 1-800-668-8258. 

This organization provides programs and services that help people affected by the justice system develop key life skills, navigate issues of criminal justice, and build productive futures after incarceration.

johnhoward.on.ca

This organization provides free legal services to low and no-income Black Ontarians who are facing a legal issues directly related to anti-Black racism.

blacklegalactioncentre.ca

Works with diverse communities to support families during times of crisis, to ensure the safety of the child/youth. 

If you have concerns about a child, please call 416-924-4646 or toll free at 1-866-527-0833.

Provides healthy food for food insecure people. 

To access food banks or referrals to neighbourhood food banks, call 416-203-0050.

The new community-based response model service is person-centred and trauma-informed, focuses on harm reduction. It will be geographically-based and operate in areas of Toronto where there is a demonstrated need and calls for people in crisis are the highest. The service will: Feature mobile multidisciplinary teams of trained crisis support specialists (e.g. community health nurses, crisis counsellors, harm reduction workers, peer workers) Initially operate 24 hours a day, six days a week, Sunday to Friday and move to a 24 hours a day, seven days a week operation. Provide case management support including follow-up support, primary health care, referrals, holistic support, trauma counselling, housing and other individualized supports.

To learn more about the service, visit www.Toronto.ca/CrisisService. Individuals aged 16 years and older can access the TCCS by calling 211 or 911. Multidisciplinary crisis teams will respond to calls received based on the call type, location, and availability of teams.

CTRI envisions a world where everyone is trauma-informed. 

They offer a list of resources such as stress reduction exercises, mindfulness tools, and video workshops: ca.ctrinstitute.com/resources.

TAIBU Community Health Centre offers Black-identifying clients from throughout the Greater Toronto Area access to primary care, health promotion and disease prevention programs in a culturally affirming environment. 

Clinic: (416) 644-3536 Administration: (416) 644-3539 Make an Appointment Online: https://www.taibuchc.ca/en/online-appointment/

Gerstein Crisis Centre offers 24 hour crisis services for individuals 16+ living in the City of Toronto who are living with mental health, concurrent or serious substance use issues. Gerstein Crisis Centre brings decades of experience in providing strengths-based, non-medical, trauma informed service.

Crisis services 24/7 and can be reached by calling 416-929-5200.

Awo Taan is a Calgary shelter for women fleeing domestic violence and all form of abuse. Call their 24/7 helpline (403) 531-1972 or (403) 531-1976.

24-hour family violence help line: 403-234-SAFE (7233) or toll-free 1-866-606-7233.

Counsellors will also respond to emails at: [email protected], or text messages at: 403-604-6689.

Available to Albertans 24/7 in over 170 languages: 310-1818

Online chat available daily 8am-8pm.

 

House to Home (H2H) by WINS, support vulnerable women and families who are financially disadvantaged. Women coming out of crisis situations, transitioning to housing, new to Canada and those who have fallen on difficult times can be referred to WINS for basic needs directly or through their network of 80+ partnered agencies.

If you are looking for a referral for H2H by WINS,  please contact 403.234.8081.

Visit the website to learn more: https://www.winsyyc.ca/house-to-home-by-wins

An app that provides free, anonymous, and confidential referrals to the Canadian abortion clinic or provider nearest you, for both abortion pill and aspiration abortion options. 

www.choiceconnect.ca

24-hour, Canada-wide, toll-free number that provides information on reproductive and sexual health and referrals on pregnancy options. 

www.actioncanadashr.org – Click on “Find a Service Provider” for sexual health centres in your province or email [email protected]

Francophone women. Offre aux femmes d’expression française aux prises avec la violence sexiste, du soutien, des renseignements et de l’aiguillage vers les services appropriés dans leur collectivité. 

Call: 1-877-336-2433  Websitehttps://femaide.ca/

Immediate help (crisis intervention and counselling) to all Indigenous peoples across Canada. Available 24 hours a day, 7 days a week. 

Call the toll-free Help Line 1-855-242-3310 or visit the website with online chat: www.hopeforwellness.ca

A specialized service for seniors in the Home and Community Care Support Services Toronto Central area which provides assistance in stabilizing age-related mental health and addiction crises, risk and safety assessments, immediate referrals to community mobile crisis units, and support for families and caregivers. 

Call416-619-5001